The following terms and conditions govern your access to and use of the site. www.localguidegrancanaria.com.
Identification
From one side, Jorge Aaron Toledo López, (hereinafter LOCALGUIDEGRANCANARIA), with NIF: 44737196-B and with registered office at Calle Pico Ossorio 7, Firgas | 35430 (Las Palmas) – SPAIN, contact telephone number: +34 669 75 59 12 and email address [email protected]
And on the other hand, the natural person, hereinafter User, who accesses the page to obtain information and contract the services offered through the website.
The LOCALGUIDEGRANCANARIA Website is available to the User to consult information about the Gran Canaria destination and other destinations in the world: what to do, where to eat, hotels, activities, excursions, recommendations, etc. In the event that the User would like to purchase a travel guide, map or hiking/cycling route, hire an activity or experience, the general conditions are stipulated below.
The content, software, design of this Website, as well as the logo and trademark of LOCALGUIDEGRANCANARIA and www.localguidegrancanaria.com and .es are property of Jorge Aaron Toledo López and are protected by copyright. Fraudulent or contrary to Law use of the information that appears on the website for commercial or any other purpose will be pursued and reported to the competent Authorities.
Conditions of use of the website
The user declares that he or she is of legal age (over 18 years of age) and has the legal capacity to acquire the services offered through the Website in accordance with these General Conditions, which he or she understands in their entirety. In the event of hiring by a minor, LOCALGUIDEGRANCANARIA will in no case be responsible and the minor, parents or guardians must assume the expenses that this may cause.
The use of the Website implies an agreement between the User and LOCALGUIDEGRANCANARIA, through which the User expressly accepts full and unreserved adherence to each and every one of the General Conditions published by LOCALGUIDEGRANCANARIA at the same time that the User accesses this Site. Web, especially those established on the limitation of liability of both LOCALGUIDEGRANCANARIA and any provider of tourist or excursion services. Therefore, the User must carefully read the General Conditions each time they intend to use the Website, given that they may have been modified since the last time they accessed it.
LOCALGUIDEGRANCANARIA understands that those who make use of its Website, booking the various activities and excursions, meet the necessary legal requirements regarding the ability to enter into these contracts and that, with this, they tacitly accept to be subject to the terms and conditions specified in the the following sections.
Contract conditions for the Digital Guides of Gran Canaria
The info-products or digital guides that LOCALGUIDEGRANCANARIA makes available to the traveler or User correspond to a travel consulting and design work. The itineraries we design are not combined trips. They are recommendations so that the traveler can book and follow our advice for traveling independently.
With our digital guides the User obtains an informative itinerary, whether generic or personalized. The objective of this service is to provide the User with the information they need to travel, free up their time and help them make all their reservations, making their work easier. The services necessary to carry out the trip are acquired by the User directly on the sales pages of each local provider or by contracting the services directly from the recommended agency.
The User must download the travel guide from the link they will receive in the purchase confirmation email. The download link may expire for security reasons, so we recommend downloading as soon as you make your purchase.
Conditions for hiring personalized guides and rates
The reservation of this personalized service requires that the User has made the payment corresponding to 100% of the total price of the travel advice. This price is calculated based on the number of days that the User wishes to be planned according to the rates indicated. here. These are prices based on one trip, regardless of the number of travelers.
Payment for the personalized guide, filling out the form and access to information
Once the payment has been made, the User will receive an email with a link in which they can access the form with all the questions we need to organize their customized itinerary. The delivery time for your guide will be a maximum of 7 days from the due completion of the form and its corresponding sending to [email protected]. Once all the information has been delivered, The User has the right to carry out a review with the aim of leaving the trip 100% to their liking.. This review can be done via email at [email protected]. Once this review is completed, the travel advisory service ends. Only the advisory service remains pending during the stay to resolve any questions. Advice during the stay may also be by email or WhatsApp on our contact telephone number 669755912. The maximum response time during the stay will be 24 hours.
Conditions for hiring tracks or maps to follow with GPS
The acquisition of tracks or maps to follow freely on the User's own GPS or smartphone exempts LOCALGUIDEGRANCANARIA from the status of the trails or routes.. They are merely indicative and may have been recorded on a motorcycle, bicycle or on foot. These are lands that are constantly exposed to natural phenomena and their state can change for reasons such as rain or wind. At the same time, it is possible that over time some trails may become unclean (pruning, stones, etc.) and there may be landslides. Therefore, it is possible that when passing through some trails the User must carry their bicycle or get off their motorcycle in order to continue forward. Localguidegrancanaria.com is not responsible for the actions taken by the User.
The User must be aware of their level to face traveling on their own each of the maps you acquire based on the explanations and characteristics of the LOCALGUIDEGRANCANARIA routes. Some of the trails, paths or roads along which these routes run may be prohibited or have changed direction, so it will be the User who must decide whether to take that route or take another direction. Localguidegrancanaria.com does not offer guided bike or motorcycle routes, nor does it rent bicycles of any type. It also does not offer ski lift services.
The map that the User will acquire is in .GPX format and can be used with the Guru Maps mobile application or with a Garmin-type GPS device.
The User must download the map from the link that they will receive in the purchase confirmation email and enter the password indicated in the purchase confirmation email to be able to download the map in .GPX format.
Responsibility of Local Guide Gran Canaria for digital guides and maps
LOCALGUIDEGRANCANARIA's travel guide or personalized guide services are purely informative and are intended to free the User from the waste of time involved in searching for information on their own. It is a simile to the purchase of a digital travel guide, but in this case the information can be obtained tailored to the User.. That is the extent of the responsibility of the service provider. localguidegrancanaria.com.
Therefore, The User is responsible for making the correct decisions when making reservations for the services necessary for their trip.. The User is responsible for his trip and for all the decisions he makes before, during and after the trip. LOCALGUIDEGRANCANARIA is not responsible for events that may occur during the trip of the User who purchases a digital guide, advisory service or map download. The provider of this advisory service will also be exempt from liability when the cause is attributable to a User or a third party.
As far as the trip and travel services are concerned, all responsibility falls on the agencies, hotels, airlines and extras that the User hires.. For example, an excursion, a guided route, etc. Therefore, they will be solely responsible for both the management of their participants and the attention to incidents that may occur.
The special characteristics of this type of trip, which respond to those of an alternative trip thanks to the advice of a resident, whether measured or not, are known and accepted by the traveler from the moment of purchase.
PRICE, PAYMENT METHOD AND PAYMENT SECURITY
The prices indicated on the WEBSITE include taxes applicable at all times.
The USER may pay for the leisure offer purchased using the payment methods that LOCALGUIDEGRANCANARIA makes available to them.
By accepting the content of this document, the User expressly consents to receive a simplified electronic invoice for the transactions carried out through https://www.localguidegrancanaria.com. The simplified electronic invoice will be included in the email with the purchase confirmation.
The User must download the voucher for the leisure activity purchased in the link that they will receive in the purchase confirmation email. In the case of hiking and cycling maps, the User will enter the password that is specified in the purchase confirmation email to be able to download the map.
WITHDRAWAL AND RETURN
The User may exercise the right of withdrawal during the fourteen (14) calendar days following the date of purchase, in accordance with the provisions of current regulations, as long as they have not used the contracted service.
However, The right of withdrawal described in the previous paragraph will not apply in the case of the acquisition of digital travel guides, maps, personalized guides, shows or any other events once they have been received, downloaded, consulted or enjoyed.
To exercise the right of withdrawal, the User must notify their decision to withdraw from the contract through an unequivocal statement sent by email to the address [email protected]. You may withdraw from the contract, you must send said email and indicate the email address used for the purchase and the simplified invoice number. To comply with the withdrawal period, it is sufficient for the communication regarding your exercise of this right to be sent before the corresponding period expires. LOCALGUIDEGRANCANARIA will respond to the User within a maximum period of seventy-two (72) hours specifying the precise instructions to carry out the return of the same. This right of withdrawal only applies to the breakfast vouchers of the Suites 1478 hotel.